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Our people

Our purpose is to work together to build better financial futures for our clients. To achieve this, we have embedded core values of integrity and trust across the company, which form the bedrock of how we service our clients. We strongly believe that Diversity and Inclusion (D&I) helps improve our performance and the quality of service our clients receive. That's why we are committed to making sure we're able to drive real change in this critical area.

" Our rich diversity is a huge strength and critical to our business success. Working in an inclusive environment allows us to be ourselves, which helps collaboration and drives innovation, all of which builds better client experiences."

Anne Richards, Vice Chair, Fidelity International

We strongly believe that D&I helps improve our performance and the quality of service our clients receive. That’s why we deliver mandatory training, roll-out inclusive policies and processes to let our people thrive and encourage our people to put our commitments into action.

We also hold our suppliers to similarly high standards; collaborate sector-wide; lend our support to local communities; raise awareness where we can and celebrate the positive steps we make.

Quite simply, D&I matters at Fidelity.

A focused approach

To make sure we're able to deliver real change we're concentrating on five global priorities.

Cultural Diversity

We respect different cultures, nationalities, ethnicities and beliefs.


We accept people for who they are, regardless of their sexual orientation or gender identity and expression.


We recognise it is important to improve accessibility and enablement for our employees and clients with different abilities and health conditions.


We know that addressing any gender imbalances - in terms of representation and pay gap - is not just the right thing to do; we also believe it makes commercial sense.

Social Mobility

We believe that talent, determination and core values should decide someone's career, not their social or economic background.

Measuring up

We’re convinced that D&I makes us a better company and we have introduced a series of measures to keep us on track.

  • Objectives - Each D&I priority has defined objectives incorporated into our business goals.
  • Targets - To continuously improve our performance, we set goals and targets.
  • Reviews - We use data to track progress, as well as measure (voluntarily and confidentially) and audit our performance to drive continuous improvement.
  • Accountability - We hold senior leaders accountable for our D&I progress.
  • Customer experience - We constantly assess and enhance our clients’ experience to meet diverse needs.

Committed to the cause

We've signed up to a number of public commitments to show just how dedicated we are to D&I at Fidelity. 

  • Joined the Valuable 500 which commits to making disability inclusion a board-room level initiative.
  • The DWP Disability Confident scheme level 3
  • The Race at Work Charter
  • The Women in Finance Charters in the UK, Ireland and Luxembourg
  • The UN LGBTI Standards of Conduct for Business