Logging in remotely?
Remote access on iOS Anti-virus Connecting to a Fidelity laptop Windows
Remote access on Windows
Remote access on Mac
Remote access on Others
Remote access on iOS Anti-virus Connecting to a Fidelity laptop Windows
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Anti-virus
To connect to your virtual desktop (VDI) remotely, you must ensure you have an appropriate level of anti-virus protection on your device.
Note that Fidelity’s anti-virus standards are regularly updated, so keep your anti-virus up to date to avoid any issues when logging in.
Supported anti-virus software
Microsoft Windows 10 / 11
- AVG Technologies
- COMODO Security Solutions
- CrowdStrike, Inc.
- Cylance Inc.
- Fortinet Inc.
- Malwarebytes Corporation
- McAfee, Inc.
- Microsoft Corporation
- Sophos Limited
- Symantec Corporation
- Trend Micro, Inc.
Apple MacOS Big Sur and above
- AVG Technologies CZ
- Comodo Group
- CrowdStrike, Inc.
- Cylance Inc.
- Fortinet Inc.
- Malwarebytes Corporation
- McAfee, Inc.
- Microsoft Corporation
- Sophos Limited
- Symantec Corporation
- Trend Micro, Inc.