Logging in remotely?
Remote access on iOS Anti-virus Connecting to a Fidelity laptop Windows
Remote access on Windows
Remote access on Mac
Remote access on Others
Remote access on iOS Anti-virus Connecting to a Fidelity laptop Windows
OverviewWhat type of client are you?
Choose your location
Choose your location
Choose your location
Backup Employee Remote Access
Each region has different links available to connect remotely in the event of an incident, that effects the general remote access link, and for testing purposes. These should only be used upon instruction by TechHub or an incident communication.
Select the region closest to you to log into your Fidelity desktop remotely.
Required software
Download the Citrix workspace app
This lets you access your virtual desktop, from your own device.
Download the Zoom VDI plugin
This lets you access Zoom audio and video when connecting remotely.
Get an anti-virus software
This is a prerequisite for remote access, and helps to protect your device and keep Fidelity’s data secure.
Get support
Select the type of device you are using: